Privacy Policy

At Ply Interiors in collaboration with Bro Builders ("we," "our," or "us"), accessible via plyinteriors.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, usage, storage, and protection of your personal information when you visit our website, use our interior cost calculators, or submit design session consultation forms.

1. Information We Collect

We collect information to provide better interior design consultation services, accurate cost estimates, and seamless customer support. The information we collect includes:

• Personal Identification Data: Full Name, Mobile Phone Number, Email Address.
• Project & Property Details: Property Type (e.g., 2BHK, 3BHK, Villa), City/Location, Floor Plan requirements, and preferred interior services.
• Communication Preferences: Opt-in preferences for WhatsApp, RCS messages, phone calls, and email updates regarding offers and project consultations.
• Technical & Analytical Data: IP address, browser type, device information, and site interaction data captured via standard cookies and Google Analytics to improve user experience.

2. How We Use Your Information

Your data is strictly used to facilitate design consultations and fulfill requested interior contracting services. Specifically, we use your information to:

• Schedule 3D VR design sessions with senior interior architects.
• Generate customized, itemized BOQ price estimates based on your calculator selections.
• Deliver physical sample boxes (e.g., calibrated plywood samples) to your specified property location.
• Send consultation updates, offer claims, and project status notifications via SMS, WhatsApp, or phone calls upon your consent.
• Maintain internal customer records and ensure 10-year warranty tracking for completed interior projects.

3. Data Protection and Storage

We implement strict security measures to maintain the safety of your personal information:

• All lead data and consultation submissions are securely processed using encrypted connections (SSL/TLS).
• Inquiry data transmitted to our management systems (including integrated Google Cloud Services and Google Sheets endpoints) is restricted exclusively to authorized design consultants and project managers.
• We do not sell, trade, rent, or lease your personal identification information to third-party marketing agencies.

4. Communication & WhatsApp/RCS Opt-in

When you fill out consultation or offer forms on our website and select the WhatsApp/RCS update option, you grant Ply Interiors & Bro Builders permission to send you relevant design proposals, project status reports, and promotional offers. You may opt out of receiving promotional communications at any time by replying "STOP" on WhatsApp or contacting us at sales@plyinteriors.in.

5. Cookies and Tracking Technologies

Ply Interiors uses cookies to enhance navigation, analyze site traffic, and optimize cost calculator features. Cookies are small files stored on your computer's hard drive through your web browser. You can choose to disable cookies through your browser settings, though doing so may limit certain interactive features of our interior calculators.

6. Third-Party Links

Our website may contain links to external sites (such as official social media channels or messaging platforms). We do not control and are not responsible for the privacy practices or content of third-party websites.

7. Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your consultation records once your project is complete, subject to warranty tracking requirements.

8. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our team:

• Company Name: Ply Interiors in collaboration with Bro Builders
• Phone: +91 93535 25989
• Email: sales@plyinteriors.in / plyinteriorsblr@gmail.com
• Headquarters: 207, Bro Builders, Kammasandra, Bengaluru, Karnataka, India - 560049